Learn Synths Support
How can we help?
Whether a lesson will not open, a purchase has not restored, or you’ve got an idea that would make Learn Synths better: drop us an email and a real person will get back to you.
We aim to reply within two working days.
Something not working?
Tell us which lesson, study, tour or challenge you were in, what you did, and what you expected instead. A screenshot helps. If a MIDI controller is not being heard, the MIDI monitor in the MIDI track shows whether anything is arriving, and that is the most useful thing to tell us.
Purchase not showing?
The Full Course is tied to your Apple Account. Open any locked lesson and tap Restore Purchases, or use the Purchases section in Settings. The plug-ins pick the unlock up the next time a host loads them. If it still will not restore, send us the date of the purchase.
Have an idea?
A lesson the course should have, a synth that deserves a tour, or a sound for the challenges? Suggestions are very welcome: Learn Synths is actively developed and every lesson added in future is part of the one purchase.
The quickest way to write in is from the app itself: About, then Report a bug, which fills in the app version and the device model for you. Otherwise, please include your device model (e.g. iPad Pro 13-inch), its iOS or iPadOS version, and the Learn Synths version from the About screen.